Airmail 5 review mac#
While Mail.app provides a free, full-featured email client on every Mac and has even pioneered some innovative features over the years (like VIP and Handoff), it’s definitely not for everyone. Review collected by and hosted on G2.com.The Mac’s default Mail application (also referred to as “Mail.app” or “Apple Mail”) has a somewhat checkered past.
Emails to the head office were not returned. Either way, I wish support had been more beneficial, but they were not. I was in regular contact (almost daily) with support, who knew of the issues and the glitch. My refund request was denied when I asked for a refund of the pre-paid ten months ahead, even with Airmail was fully aware of the problem. If you only have a yearly plan, then quote the annual price, not the monthly price.
Airmail 5 review pro#
So to be clear, they only have an annual plan at the Pro level. So after 30 days of trying to make this work, I had an app that I couldn't use, Airmail quotes a monthly price, but you have to pay for the year ahead fully. The problem was app-specific if only someone had figured it out by elimination, it could have worked seamlessly. I tried hard to make Airmail work and got to just outside the 30-day return policy. So I felt that redundant as it wasn't a solution, as the problem wasn't resolved. The tech support suggestion was to delete the App and reinstall it. All day long, making the App not useable. The big problem I had was from a tech support standpoint. Review collected by and hosted on G2.com. There is no leadership and it's more of a smash-and-grab culture. So in my experience, the lack of weight and customer service stems from the above the top. I checked their website, and they have NO values or commitment to delivering excellent customer service. If someone on the Airmail team committed to getting the app working, I would be glad to pay again. I suggest you try a few of them and see what you like and ensure it works. There are other great, feature-rich alternatives with no tech issues. The bottom line is don't even waste your time. Please read the Apple reviews, Twitter and Reddit. Wouldn't you want to strive to be the best? Be committed to delivering an excellent product. Yet what company has a culture of "we don't care about the customer." No values or commitments stand behind them. As a company, if you don't stand behind your product, that speaks volumes about how awful they are. The entire experience with Airmail was terrible, and they offered no refund, even on an App I could not use. The support team was pretty responsive but just echoed previous suggestions rendering them useless, I'm sure someone on the team could have figured it out, but it felt like they couldn't be bothered. Multiple deleting and reinstalling of the app didn't solve the issue, and they did not offer a way to diagnose and fix it. I don't see one response to any complaint. Reading the Apple store reviews, I am not alone. That's not a solution when the result ends in another crash. The only thing their support team offered for this was to delete and reinstall the app.
Settings and preferences had to be reconfigured each time. Also, the profile icon switched from a custom avatar to something random. However, my account had several glitches/bugs that caused it to crash about 20 times daily. The integration with other Apps like Evernote, iCal /Gmail, and Todoiist worked great. It's a quick learning curve to get going. It's very handsome, with features like a color-coded inbox, dark mode, and much more.
0 kommentar(er)
